How can we help?
Find answers online
Whether you're new to managing your own books, or an old hand at small business accounting, our Knowledge Base has all the answers you'll need to be successful using Wave.
- Getting Started with Wave
- Moving to Wave from another system
- Accepting Credit Cards with Payments by Wave
- Setting up Payroll by Wave
Raise a Free Support Ticket
If you've checked out the Guides and How to... sections and still need help, we offer free ticket-based supportyou can reach out to us for live support via the 'Need Help' page in Wave, or create a Support Ticket.
You can submit a Support Ticket from inside Wave by clicking the 'Need Help' Link on the top menu, or from right here in the Help Center:
We endeavor to provide a first reponse to all Premium Support Ticket requests within 2-3 business days2 business days1 business day1 business day.
Go Premium to Chat or Call
Between the guides, How to... reference articles and troubleshooting tips in this Help Center and our free Ticket-based Support service, we do our best to provide free resources to help you successfully adopt and use all of Wave.
We do understand, however, that some Wave users are looking for faster or more personal guidance, and that some simply don't like working with Support Tickets and email. If that sounds like you, then Wave Premium Services may be the answer.