Update your payroll frequency

I have not approved a payroll

I have approved a payroll

I have not approved a payroll

If you have not yet approved a payroll, to update your payroll frequency:

1. Log in at waveapps.com.
2. On the left-side menu, click Payroll > Run Payroll.
3. At the top right, click Payroll Setup.
4. In the Business section, next to Pay schedule, click Edit schedule.
5. Make the required changes, then click Save & continue.

I have approved a payroll

If you have approved a payroll, you must complete some steps before you can update your
payroll frequency.

United States

Canada

United States

If you have approved a payroll, you cannot change your payroll frequency in your Wave account. To update your payroll frequency, you must submit a request to our Support Team. Open Mave, Wave’s automated chatbot, and type human support update payroll frequency. Then, provide details on the payroll frequency you are updating to and when it will begin.

Canada

If you have approved a payroll, you cannot change your payroll frequency in your Wave account. There are two main reasons for this:

• Every time you change your payroll frequency, the CRA requires an ROE to be issued for each active employee.
• There are tax implications for your business, employees, and Canada Pension Plan (CPP) contributions based on payroll frequency.

To update your payroll frequency, you must first issue ROEs. To do this:

1. Place employees on leave
2. Issue an ROE for each employee. If Wave is issuing ROEs on your behalf, select the reason K12 Other / Change of payroll frequency.

Once you have issued ROEs, open Mave, Wave’s automated chatbot, and type human support update payroll frequency. Then, provide details on the payroll frequency you are updating to and when it will begin.