How does Wave import transactions from connected financial institutions?

To help automate your bookkeeping and save you time, Wave has partnered with a bank data provider, Plaid, to import transaction data from your connected financial institutions.

As a bank data provider, Plaid is able to view posted transaction data from any connected accounts. The transaction import process looks like this:

  1. You authorize Plaid to establish a read-only connection to your financial institution
  2. Plaid pulls in posted transaction data as it becomes available and immediately provides it to Wave
  3. This transaction data is displayed in your Wave account

FAQ

Is it safe to connect a financial institution to Wave?

Communication between you and Wave is protected by 256-bit TLS encryption. You can learn more in this Help Center article, or on our site security page.

My institution is connected but my transactions are not importing. What can I do?

Depending on your institution, it may take up to 7 days after a transaction occurs for it to show up in Wave. If you are still not seeing any updates after 7 days, please see this article for help with troubleshooting your bank connection.

My institution is not supported. What can I do?

There are a variety of options for importing your transactions into Wave. You can also import data with Wave Connect, or by uploading a bank statement.

If you are experiencing issues with your Connected Accounts please submit a ticket with our Support team.

Bank connections are available to businesses in the US and Canada. Please log into your Wave account to view this content or learn how to upload bank or credit card statements.

Was this article helpful?
13 out of 40 found this helpful