Why can’t I delete certain customers?

If you find that you can’t delete a customer, it’s because that customer is associated with an invoice or other transaction in Wave.

Customers can be associated with multiple items in Wave. These include:

  • Invoices
  • Recurring invoices
  • Checkouts
  • Transactions on Accounting > Transactions

A customer cannot be deleted if it is associated with any of these items because doing so can have a negative impact on your bookkeeping. If you attempt to delete a customer that is associated with any of these items, you will see this warning:

My customer list is too long. How can I easily go through my customer list to find a specific customer?

You are now able to search through your customer list using a search bar at the top of the customer list. You can search for customers using first and last names.