Before you close your account
Make sure that your Wave Money account balance is $0. To move funds out of your Wave Money account, follow the steps in Send money from your Wave Money account.
Make sure your default payout account for Wave Payments is not your Wave Money account. To change your default payout account, follow the steps in Update your payout account.
Close your Wave Money account
If you want to close your Wave Money account, open Mave, Wave’s automated chatbot, and type close my Wave Money account. Mave will help collect any relevant details and direct you to the appropriate support. Learn how to open Mave in Get support with Wave.
Mave will confirm how long it will take to process. Wave Support will contact you via email to confirm that your Wave Money account has been closed.