Close your Wave Money account

Before you close your account

Make sure that your Wave Money account balance is $0. To move funds out of your Wave Money account, follow the steps in Send money from your Wave Money account.

Make sure your default payout account for Wave Payments is not your Wave Money account. To change your default payout account, follow the steps in Update your payout account.

Close your Wave Money account

  1. If you’re logged in on waveapps.com, select the help button in the bottom right-hand corner to open our support bot Mave. If you’re in the Wave mobile app, select More > Support.
  2. Tell Mave "close my Wave Money account". Mave will collect the information needed for account closure, submit your request to Wave Support, and confirm how long it will take to process.

Wave Support will contact you via email to confirm that your Wave Money account has been closed.