If you’re having trouble with any pages in your Wave account, check Wave’s status page to see if there is an ongoing incident. If Wave is experiencing an issue on its site, the status page will be updated with details of the incident and available information on the resolution.
If you don’t see any updates posted on the status page, you may be experiencing an issue related to your browser or device. Find troubleshooting steps in What browsers does Wave support?
If you continue to experience problems using Wave, open Mave, Wave’s automated chatbot, and type issue using Wave. Mave will help collect any relevant details and direct you to the appropriate support. Learn how to open Mave in Get support with Wave.