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Charlotte Hamilton-Warr

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Latest activity by Charlotte Hamilton-Warr
  • Charlotte Hamilton-Warr commented,

    Hi Florence! If you head to Settings > Sales Taxes (under Accounting) you should be able to delete any taxes you have created and to add new ones as well.

  • Charlotte Hamilton-Warr commented,

    Hey Lisa! This is great feedback and I totally appreciate how it would be useful. Duplication of transactions isn't possible in Wave for now. If you are able to export your transactions from your o...

  • Charlotte Hamilton-Warr commented,

    Thanks everyone! I'll be taking this information to the mobile team. In the meantime, I'd recommend emailing your receipts as attachments to receipts@waveapps.com using your primary email address. ...

  • Charlotte Hamilton-Warr commented,

    Hi Ahmed! Could you post a screenshot of the transaction details for one of the expenses you created?

  • Charlotte Hamilton-Warr commented,

    Hi Carolyn! Could you let us know if you're trying to delete a receipt in the mobile app or in web? In web, just click the drop-down arrow next to the receipt and you should see an option to delete. 

  • Charlotte Hamilton-Warr commented,

    Hi John! These are the two methods to get transactions into Wave in bulk, so in this case you would need to use manual entry. For expediency's sake, you might want to enter your transactions into a...

  • Charlotte Hamilton-Warr commented,

    Hi Daniel! I reached out to one of the accountants on our team here at Wave and he wrote to me: Directors Loan Account is simply a record of all transactions between the company and the director(s)...

  • Charlotte Hamilton-Warr commented,

    Hi Craig! For your case, it sounds like you are experiencing a known issue. Our invoicing team have identified an issue - one that exists only on mobile - where the sender won't receive a requested...

  • Charlotte Hamilton-Warr commented,

    Hi Valeria! Wave doesn't have a system to carry forward balances, so you'd need to enter the new amount owing on a new invoice if you wanted to carry it forward, or resend the preexisting invoice t...

  • Charlotte Hamilton-Warr commented,

    Hi Malvina! You should be able to add a sales tax with a decimal. If you find you're still unable to do this, please double check to make sure you're not also entering the percentage time with the ...