Payment statuses
- Processing: A payment has been made by your customer. It is being processed or has been accepted and is waiting to be paid out
- Deposited: The payment has been deposited in your payout account
- Declined: The payment couldn’t be accepted and no funds have been moved
- Refunded: The payment has been refunded to your customer
- Partial refund: A custom amount of the payment has been refunded to your customer
- Refund failed: The refund wasn't processed and the funds have been returned to your account
- On hold: The payment is being assessed by our Risk Team
- Chargeback: A customer has disputed the payment and a chargeback is in process
- Cancellation processing: The payment cancellation is being processed
- Cancelled: The payment has been successfully cancelled
- Cancellation failed: The payment wasn't successfully cancelled and will continue processing