Once your customer has paid an invoice generated from a recurring invoice, they may ask for a payment receipt as proof of purchase.
If automatic payments are turned on, your customer will be sent a receipt automatically.
With manual payments, you will need to send them the receipt yourself. To find the list of invoices generated from a recurring invoice:
- On the left-side menu, click Sales & Payments > Recurring Invoices.
- Click the dropdown arrow next to the recurring invoice for the specific customer.
- Select View created invoices.
Once you’ve located the invoice, follow the steps from step 3 onwards in Send a receipt for an invoice payment.
If your customer would like a receipt before the payment transaction has been imported into your Wave account, follow the steps in How to provide a customer receipt before payment is recorded.