What to do if Wave can't read your OFX, QBO, ASO, or QFX file

Electronic statements have encoding that tells Wave how to upload its information. When uploading your statement, if you see the error message Wave needs you to make a small change to your file so we can read it, you may need to change your file's encoding.

To edit your file:

1. Open your statement in any text editor.
2. At the top of your file, there is an encoding line that says either ENCODING:USASCII or ENCODING:UTF-8.
   • If you see USASCII, change it to UTF-8.
   • If you see UTF-8, change it to USASCII.
3. Save your file.

Upload your newly saved file to Wave.