Bookkeep an invoice overpayment to a customer credit account

When a customer overpays an invoice, you can keep the overpayment as a credit to apply toward future invoices. To refund an overpayment, or immediately apply it to another invoice, see Bookkeep invoice overpayments.

Each customer can have one credit account. This account is automatically created when you select the option to transfer the funds to a customer credit account.

Record a customer credit in your web browser

Record a customer credit in the Wave mobile app

Record a customer credit in your web browser

1. Log in to your Wave account at waveapps.com.
2. On the left side menu, click Sales & Payments > Invoices.
3. Click on the overpaid invoice to open it.
4. Scroll down to the Manage payments section and select Manage overpayment.
5. In the Method field, select Transfer to customer credit.
6. In the Amount field, the overpaid amount will be shown automatically. You can edit this if needed.
7. In the Account field, select the customer credit account.
8. Click Submit.

This makes the balance due on your invoice zero and the overpaid amount is held in the customer credit account to use towards future invoices.

Learn how to apply a customer credit to an invoice.

Record a customer credit in the Wave mobile app

1. Log in to your account in the Wave mobile app.
2. On the bottom menu, tap Sales > Invoices.
3. Tap on the overpaid invoice to open it.
4. Tap Manage overpayment.
5. In the Method field, tap Transfer to customer credit.
6. In the Amount field, the overpaid amount will be shown automatically. You can edit this if needed.
7. In the Account field, select the customer credit account.
8. Click Save.

This makes the balance due on your invoice zero, and the overpaid amount is held in the customer credit account to use towards future invoices.

Learn how to apply a customer credit to an invoice.