Cancel an employee offboarding

You can cancel employee offboarding before approving the next payroll cycle. If you pay employees with direct deposit, you cannot cancel offboarding after funds have been withdrawn from your bank account.

To cancel an offboarding after direct deposit funds have been withdrawn, open Mave, Wave’s automated chatbot, and type Correct a payroll. Mave will help collect any relevant details and direct you to the appropriate support. Learn how to open Mave in Get support with Wave.

Before canceling an offboarding, you must delete the approved payroll containing the offboarded employee. Learn how to delete an approved payroll.

        1. On the left-side menu, click Payroll > Employees.
        2. Click on the employee’s name.
        3. Click Employment Status.
        4. Click Cancel Offboarding, then Confirm in the pop-up box.

After canceling the offboarding, click Payroll > Run Payroll and approve the payroll
once more.