Pause payroll with a limited access subscription

Need to pause your payroll? We can help. Get the information and support your business needs with Wave’s updated subscription options. 

What’s in this article?


Limited Access Pricing

United States

Limited Access, including automated tax payments and filings:

  • $17 per month
  • Supported states: Arizona, California, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin

Limited Access in all other states:

  • $10 per month

What’s included:

  • Customer support
  • Payroll reporting
  • Business and employee details
  • Continued enrolment in direct deposit for future payroll processing
  • Employee access to previous pay stubs and tax forms
  • Previous payroll journal entries
  • Workers Compensation
  • Employee self onboarding for new employees
  • Outstanding tax payments and filing *
  • Continued access to automated tax payment and filing services *

Note: Items marked with * are services available to the listed tax service states only.

What's not included

  • Payroll processing
  • Editing timesheets
  • Adding payroll history import

Canada

Limited Access subscription price is:

  • $10 per month

What’s included:

  • Customer support
  • Outstanding remittance payments to CRA
  • Payroll reporting
  • Business and employee details
  • Continued enrolment in direct deposit for future payroll processing
  • Employee access to previous pay stubs and tax forms
  • Records of Employment
  • Previous payroll journal entries
  • Benefit and deduction updates
  • Employee self onboarding for new employees

What's not included

  • Payroll processing
  • Editing timesheets
  • Adding payroll history import
  • Nil remittance reporting

A nil remittance should be reported when you have no deductions to remit because you have seasonal workers, no deductions, or no employees. You can report a nil remittance with CRA directly.

 


Pause your Wave Payroll account

To better serve businesses and enable greater flexibility, Wave is offering you the ability to temporarily pause payroll.

When you update your subscription to Limited Access, your Wave Payroll account continues to run at a reduced price per month. On this new plan, you’ll still be able to access important business information and support when you need it the most, without running payroll.

You can temporarily pause your Wave Payroll account by following these steps:

  1. Click Settings
  2. Click Billing
  3. Click Cancel Payroll Subscription
  4. Select Switch my Subscription
  5. Update Subscription Preferences (i.e. how long will you pause payroll for)

When you switch your subscription to Limited Access, you will continue to have full access to all payroll features until the end of the month you update your subscription in. After that, your payroll subscription will change to Limited Access.

If you need to update your subscription payment method while the switch to Limited Access is pending, you can resume subscription to make the change. When completed, you can switch back to limited access.

Resuming your Wave Payroll account

You can resume payroll by following these steps:

  1. Click Settings
  2. Click Billing
  3. Click Resume Subscription

In addition to the steps above, you can resume payroll at any time, directly from the Run Payroll page, click Go to Billing.

When you resume your payroll subscription, you will have full access to running payroll immediately. Regular payroll pricing will resume automatically. A prorated amount will be billed upon resuming payroll.

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