Automatic bank transaction imports are part of Wave’s Pro Plan. Learn more about Wave’s plans or how to subscribe.
What causes a duplicate transaction
Resolve duplicate transactions
What causes a duplicate transaction
If your bank account is connected to Wave for importing transactions, and there are duplicate transactions on your Transactions page, this can be for a few reasons:
- The bank account was disconnected and then reconnected, but the transaction import date was either set to an incorrect date or As far back as possible. If you have duplicate bank connections on your Connected Accounts page, follow the steps in Fix duplicate bank connections.
- Your bank may change the account's transaction ID, which is an identifier your bank uses. While the information in Wave remains the same, a change to the transaction ID can result in identical transaction(s) importing.
- You have imported transactions into Wave, and manually recorded payments on invoices and bills or uploaded receipts. When you mark invoices and bills as paid or upload receipts, Wave automatically detects these transactions and merges them. Learn about Automated bookkeeping with auto-updates.
If you use Wave’s online payments feature you will see three transactions for each invoice payment, but they are not duplicates. Understand how the bookkeeping works in Automated bookkeeping with Wave Payments.
Resolve duplicate transactions
Once a duplicate transaction is imported from your bank connection, Wave cannot remove it.
If the wrong date was selected when connecting your bank account, you will need to manually merge or delete them. Learn to merge transactions in Merge or unmerge transactions.
If your transaction ID changes frequently, manually merge or delete the existing duplicate transactions. You can also turn off automatic transaction imports and upload manually for future transactions. Learn how to upload bank statements in Wave.
To delete duplicates:
- On the left-side menu, click Accounting > Transactions.
- Select the checkboxes on the left of all of the transactions you want to remove.
- Click the trash can icon at the top of the page to delete.
Deleting a transaction is permanent.