Wave works with a third party provider Plaid to import transactions. Transactions normally import 1-2 days after they post to your bank account. However, depending on your bank, there may be a longer interval between transaction imports.
Transactions posted to your bank account will not import to Wave instantaneously. While it normally tales 1-2 days, it can sometimes take up to 7 days for transactions to import. There is no way to initiate a refresh of transactions on your end.
If you've made a purchase or deposit, but have yet to see it reflected in Wave, come back later and check again and complete your categorization.
If you want your transactions in Wave sooner than how it imports, you have the option to turn OFF imports for the account under Banking > Connected accounts and upload a statement or use Wave connect.
If you'd like to learn more about our data provider, and how your bank connection works, you can read about that here.
Bank connections are available to businesses in the US and Canada. If you are located outside of this region learn how to upload bank or credit card statements, or use our google sheets integration Wave Connect.