If you lose or use all of your saved emergency recovery keys created when setting up 2FA, generate a new set in your Wave account:
Never share any of your recovery keys with others.
- At the top right corner, click your business name, then click Profile Settings.
- In the Profile menu, click Password & Security.
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Click Generate new recovery keys. Eight new recovery keys will generate in a pop-up window.
- Click Download (.txt file) to save your new recovery keys.
Once you generate new recovery keys, your previous keys are no longer valid.
If you’re having trouble using 2FA, troubleshoot your authenticator app, or contact support.