To ensure security, and that you’re having the best possible experience, Wave limits support to modern web browsers.
Wave supports the latest two versions of the following browsers:
- Desktop Chrome
- Desktop Firefox
- Desktop Safari
- Desktop Edge
Make sure you log in to Wave using one of the above browsers to access support through Wave’s chatbot, Mave.
For the best possible experience, Wave recommends using:
- The latest versions of Chrome and Firefox. These browsers will automatically update whenever a new version is released, meaning you’ll always be using the most recent, most secure version.
- Safari. To check if an update is available to your Mac click the Apple icon in the top left corner of your Mac and select About This Mac.
- The latest version of Edge. You can use Edge if you use Windows 7 or higher. If Edge is not supported by your version of Windows, we recommend using Chrome or Firefox (see above).
- The most recent mobile browser versions of Chrome, Firefox and Safari, if you're viewing Wave on your phone.
If you aren’t sure what browser you’re using, check www.whatsmybrowser.org, where you can also learn how to update or change browsers.
The Wave mobile app requires iOS 12 and later, and Android 5 and later. The Wave mobile app works best on mobile phones, but you can use the web app and the mobile app on your iPad in compatibility mode. There is no dedicated Wave app for iPad.
If you’re using one of our recommended browsers and having display or access issues, clearing your browser’s cache and cookies will resolve most browser problems. Click your browser's name below to see the instructions.