Process an invoice payment

There are two ways to collect an invoice payment with Wave: You can send your customer an invoice so they can make an online payment, or you can manually charge their credit card. 

You can accept invoice payments from credit cards issued outside of the country your business operates in. The cardholder’s bank will complete payment in the currency of the invoice, and resolve any conversion required on the cardholder's statement.

Bank payments can only be made by your customer after you send an invoice. You cannot manually process a bank payment on your customer's behalf.

In this article

• Send an invoice so your customer can make an online payment
• Charge a customer's credit card manually in your web browser
• Charge a customer's credit card manually in the Wave mobile app

Send an invoice so your customer can make an online payment

After you set up online payments, your customers can pay directly through an invoice using all major credit cards, Apple Pay, and bank payments. You can also set your preferred payment types to accept from customers on invoices.

Learn how to send an invoice.

Charge a customer's credit card manually in your web browser

To process a credit card payment directly when your customer has provided you with their credit card information:

1. Log in to your account at waveapps.com
2. Open the Sales > Invoices page.
3. Select the invoice you want to process a credit card payment for.
4. Click Record a payment. The option to choose a payment method will pop up. Select Charge a credit card.
5. Enter your customer's credit card information.
6. If you want to save your customer's credit card information when you process a payment, click the checkbox beside Store this credit card to use later for this customer.

To save a credit card without processing a payment, or to delete a stored credit card, follow the steps in Save and delete customer credit card information.

Learn more about security measures in Wave's Security and privacy statement.

Charge a customer's credit card manually in the Wave mobile app

To process a credit card payment directly when your customer has provided you with their credit card information:

1. Log in to the Wave mobile app.
2. Tap Sales on the bottom menu, then tap Invoices in the submenu.
3. Tap on the invoice you want to charge a payment for.
4. Tap Apply payment.
5. To edit the amount, tap the Amount field, type in a new amount, then tap Update amount.
6. To use a new credit card, tap Charge a new card, then enter the customer’s card details. To save the new card to the customer’s saved cards, toggle Add to customer’s name’s cards to On.

   If the customer has multiple cards saved, tap the Card to charge field first, then select which card you want to charge.

7. Tap Charge $.

Learn more about security measures in Wave's Security and privacy statement.