Send an invoice payment reminder

Businesses that accept online payments or subscribe to Wave’s Pro Plan can send payment reminders through Wave. Learn about Wave’s plans and how to subscribe or how to set up online payments.

Send an invoice payment reminder in your web browser

Send an invoice payment reminder in the Wave mobile app

Send an invoice payment reminder in your web browser

If you did not send the invoice through Wave, you need to mark the invoice as sent before you can send a reminder. Click mark as sent under the Send section of the invoice first, then follow the steps below.

1. On the left-side menu, click Sales & Payments > Invoices.
2. Click on the invoice to view it.
3. If you sent the invoice outside of Wave, click Mark as sent first; then you can send a reminder.
4. Click Send a reminder under the Manage Payments section of the invoice.

5. Add any additional recipients, and edit the subject line and message if required.

   With a Pro Plan subscription, you can customize the default message your customers see in their email when you send payment reminders through Wave. Learn how to customize your email message templates.

6. Click Send to send an email reminder to the customer.

To schedule invoice payment reminders, or change your default reminder settings, see Schedule invoice payment reminders.

Send an invoice payment reminder in the Wave mobile app

If you did not send the invoice through Wave, you need to mark the invoice as sent before you can send a reminder. Tap the three dots at the top right of the invoice, select Mark as sent, then follow the steps below.

1. On the bottom menu, tap Sales Invoices.
2. Select the invoice to view it.
3. If you sent the invoice outside of Wave, first tap the three dots at the top right, then tap Mark as sent; then you can send a reminder.
4. Tap Send reminder.
5. If sending via Wave:
   1. To send the reminder to another email address not saved in the customer’s profile, tap the To field, then tap Add another recipient.
   2. Edit the subject line and message if required.
   3. Tap Send.
6. If sending a link or PDF, select your sending method.